Facing Communication Challenges?
We've Got The Solutions.
At True & Trusted, our courses are designed with our healthcare providers in mind. Whether you have 5 minutes before starting a challenging follow-up or time during your commute, T&T is your trusted partner in ehnancing your clinical communication skills.
T&T Clinical Communications: At your time, in your space, and all in one place!
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Difficult Covnersations
Guiding Patients Through Treatment Regret: Rebuilding Confidence & Trust
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Difficult Covnersations
How to Respond to Misinformed Patients Without Breaking Trust
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Difficult Covnersations
Second Opinions: How to Validate, Guide, and Maintain Trust
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Difficult Covnersations
The Science of Delivering Bad News with Compassion
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Difficult Covnersations
The Trust-Based Approach to Overcoming Treatment Refusals
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Pricing and Value
From Price Resistance to Price Acceptance: The Science of Overcoming High-Cost Objections
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Pricing and Value
Selling Value, Not Just Price: Confidently Positioning Premium Services
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Pricing and Value
The Psychology of Pricing: How to Talk About Costs with Confidence & Clarity
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Pricing and Value
The Value Equation: How to Show Patients the True ROI of Treatment
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Pricing and Value
Winning Over “Doctor Shoppers”: How to Build Loyalty & Trust
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Building Trust & Credibility
Bridging the Trust Gap: Communicating with Patients Who Mistrust Healthcare
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Building Trust & Credibility
Instant Rapport: The Fast-Track Formula for Patient Trust & Connection
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Building Trust & Credibility
The Science of Influence: Earning Patient Confidence & Driving Commitment
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Building Trust & Credibility
The Trust Equation: The Key to Becoming a Highly Respected Provider
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Building Trust & Credibility
Winning Over “Dr. Google” Patients: How to Build Credibility & Guide Decisions
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Retention & Engagement
From Resistance to Readiness: The Art of Guiding Patient Change
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Retention & Engagement
Making Treatment Plans Stick: How to Improve Patient Recall & Action
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Retention & Engagement
The Compliance Challenge: How to Turn Non-Adherence into Commitment
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Retention & Engagement
The Persuasion Power of Positivity: How Framing Affects Patient Decisions
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Retention & Engagement
The Small Wins Strategy: How Micro-Commitments Drive Big Health Changes
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Challenging Patients
Calming the Anxious Mind: How to Support Fearful Patients with Confidence
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Challenging Patients
Crisis Communication: Supporting Highly Emotional & Distressed Patients
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Challenging Patients
Debunking Misinformation: How to Reframe “Dr. Google” Patients Without Losing Trust
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Challenging Patients
Defusing Aggression: How to Stay in Control with Hostile Patients
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Challenging Patients
From Demands to Cooperation: How to Handle Entitled & Difficult Patients
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Provider Mindset
Cultural Intelligence in Healthcare: How to Communicate Effectively Across Differences
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Provider Mindset
From Confusion to Clarity: A Proven Framework for Explaining Diagnoses & Treatments
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Provider Mindset
Speaking Their Language: How to Make Complex Medical Information Clear & Relatable
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Provider Mindset
The Art & Science of the Clinical Interview: How to Ask, Listen, and Connect
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Provider Wellbeing
Burnout-Proof Practice: Strategies for a Sustainable & Fulfilling Career
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Provider Wellbeing
Designing Your Future: The Power of Visualization in Shaping Your Ideal Career
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Provider Wellbeing
Mastering Your Mindset: How to Rewire Automatic Negative Thoughts in Healthcare
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Provider Wellbeing
The Flow State Formula: Unlocking Peak Performance in Healthcare
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Provider Wellbeing
The Science of Resilience: How to Stay Strong & Bounce Back in High-Stress Healthcare
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What Our Clients Have To say
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Frequently Asked Questions
Can these communication skills improve patient retention?
Absolutely. By mastering patient-centered communication, you’ll build deeper relationships, leading to better patient retention and more referrals.
How do T&T courses fit into my busy schedule?
Our courses are flexible, designed to accommodate the demands of your practice, allowing you to learn at your own pace without disrupting your schedule.
How can T&T courses help me improve patient conversions?
Our training focuses on patient-centered communication, teaching you how to build trust and guide patients towards informed treatment decisions, leading to higher conversion rates.
Will these courses help with selling high-cost treatments?
Yes, we provide strategies to confidently communicate the value of premium treatments, helping patients understand their benefits and increasing acceptance of higher-cost care.
Can I use what I learn immediately in my practice?
Absolutely. The skills and techniques you’ll learn are designed to be practical and easily implemented in daily patient consultations.
How do T&T’s courses improve patient relationships?
By focusing on trust-based, personalized communication, you’ll foster stronger patient relationships, leading to higher satisfaction and long-term loyalty.
Are the courses tailored to specific specialties?
Currently, our courses focus on communication frameworks that apply to any specialty. We teach you the core strategies and help curate your action plans for effective consultations, then it’s up to you to integrate your expertise and clinical skills into these frameworks to suit your specific field.
Why should I invest in clinical communication performance for my business?
Investing in clinical communication performance is crucial for enhancing patient outcomes, operational efficiency, and revenue growth. Effective communication reduces medical errors, boosts patient satisfaction, streamlines workflows, and maximizes revenue capture.
How does improving clinical communication performance translate into ROI for my business?
Enhanced communication leads to fewer errors, happier patients, efficient operations, and improved revenue capture, resulting in a measurable return on investment.
How can your company help me maximize ROI through improved clinical communication performance?
We develop tailored solutions to address communication challenges, implementing evidence-based strategies and technologies. We track key metrics to ensure that your investment delivers tangible returns.
What kind of ROI can I expect from investing in clinical communication performance?
ROI varies but often includes cost savings from error reduction, increased revenue from satisfied patients, and improved efficiency. We work with you to set realistic goals and track progress.
How quickly can I expect to see a return on my investment?
rage selling prices and improved satisfaction from patient and provider. We develop a timeline and monitor progress for successful outcomes.
How can learning clinical communication help me stand out as a future healthcare professional?
Mastering clinical communication early gives you a competitive edge especially if you choose to study abroad. It not only enhances patient care but also demonstrates leadership, emotional intelligence, and professionalism-qualities highly sought after in any medical
career.
What can I expect to learn from T&T courses?
You’ll gain essential communication skills to improve patient care, build trust, and handle complex conversations in any medical field.
Are the courses practical and applicable to my clinical rotations?
Yes, the training is hands-on and immediately applicable, helping you enhance patient interactions during clinical rotations.
How will these courses help me in my future practice?
You’ll develop strong communication skills, leading to better patient relationships, adherence to treatment, and overall care.
Do I need any prior experience in communication training?
No, the courses are designed for all skill levels, from beginners to those looking to improve their communication techniques.
How is T&T's approach different from other communication training?
Our Coun[selling] method blends evidence-based techniques with a patient-centered approach, making your communication more effective and compassionate.
Will I receive any certification upon completing the course?
Yes, you’ll earn a certification to enhance your CV and show your expertise in communication skills.
How long do the courses take to complete?
The courses are flexible, allowing you to complete them at your own pace, fitting into your schedule.
Can I get support if I have questions during the course?
Yes, you’ll have access to ongoing support and guidance throughout the course.

Can't find the right course? We're here for you!.
At True & Trusted, we tailor our services to meet your needs. Let us know your challenges, and we’ll help you take the next step toward excellence in patient care.
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